Returns & Exchanges Policy

Effective Date: 10 June 2025

At King'Don LLC, your satisfaction is our priority. If you’re not completely happy with your purchase, we offer a straightforward returns and exchanges process to ensure you feel like a king — every step of the way.

1. Eligibility for Returns & Exchanges

To be eligible for a return or exchange:

  • Items must be unworn, unwashed, and in original condition with tags attached.

  • Returns must be initiated within 14 days of the delivery date.

  • The item must be free of any stains, odors, pet hair, or damage.

We reserve the right to refuse returns that do not meet these conditions.

2. Non-Returnable Items

The following items are final sale and cannot be returned or exchanged:

  • Items marked Final Sale or Clearance

  • Underwear, socks, or other intimate garments

  • Gift cards

  • Custom or limited edition products

3. How to Start a Return or Exchange

To initiate a return or exchange, email us at:

support@kingdon-gymwear.com
Please include:

  • Your order number

  • The item(s) you wish to return or exchange

  • The reason for your request

Once approved, we’ll send instructions on how to return your item(s).

4. Return Shipping

  • Customers are responsible for return shipping costs unless the return is due to our error (e.g., wrong item sent or product defect).

  • We recommend using a trackable shipping service for your return. We are not responsible for returns lost in transit.

5. Exchanges

If you'd like a different size or item:

  • Let us know in your email request.

  • Exchanges are processed once your original item is received and inspected.

  • We will cover the shipping cost of sending the replacement item (one-time per order).

6. Refunds

Once your return is received and approved:

  • A refund will be issued to your original payment method within 5–7 business days.

  • Shipping charges are non-refundable unless the return is due to our error.

You will receive a confirmation email once your refund has been processed.

7. Damaged or Incorrect Items

If your order arrives damaged, defective, or incorrect, please contact us at support@kingdon-gymwear.com within 7 days of delivery. We'll make it right at no cost to you.

8. Contact Us

If you have any questions about our return or exchange process, don’t hesitate to reach out:

King'Don LLC
Salt Lake City, Utah
Email: support@kingdon-gymwear.com